Casino Classic Terms and Conditions

Welcome to Casino Classic. These Terms and Conditions govern your use of our platform and the services we provide. By registering an account and using our casino, you agree to be bound by the rules set out in this document. We encourage you to read this agreement carefully before you proceed with your Casino Classic login or make any deposits. If you do not accept these terms, please refrain from using our services.

1. About Us and Regulatory Information

At Casino Classic, we operate under Apollo Entertainment Limited (Company No. C45483), registered at 8 Villa Seminia, Suite 2, Sir Temi Zammit Avenue, Ta' Xbiex XBX 1011, Malta. Our Ontario-facing platform is licensed by the Alcohol and Gaming Commission of Ontario (AGCO) as an Internet Gaming Operator, and we hold a formal agreement with iGaming Ontario (iGO). We are proud members of the Casino Rewards network. All disputes and matters relating to our services are governed by the laws of Ontario and Canada.

2. Eligibility and Account Registration

Here at CasinoClassic, we require all players to meet the following conditions before creating an account:

• You must be at least 19 years of age.
• You must be physically located in the Province of Ontario at the time of play.
• You must not be listed as an ineligible person under AGCO regulations.
• You must not be a Politically Exposed Person (PEP) as defined by applicable law.
• Use of VPN or Virtual Machine technology to access our platform is strictly prohibited and will void any associated winnings.
• You may only hold one account with us at any given time.

Our Casino Classic platform verifies identity and geolocation on an ongoing basis. We use ILABS Inc. for identity and credit verification. Providing false information during registration is a serious breach of these terms and may result in immediate account closure and forfeiture of funds.

3. Deposits and Withdrawals

3.1 Deposits

We accept deposits in Canadian Dollars (CAD / C$). Our Casino Classic 1 dollar deposit option allows new players to unlock our welcome package with a minimum deposit of just $1. Accepted deposit methods include Visa, Mastercard, American Express, Interac, bank transfer services, prepaid vouchers, and e-wallets.

3.2 Withdrawals

At CasinoClassic, we process withdrawals using Visa, Mastercard, e-wallets, Direct Bank Transfer, and CAD EFT/eCheck. The following conditions apply:

• Minimum withdrawal amount: $50 (Direct Bank Transfer / Wire: $300).
• All withdrawals are subject to a 48-hour pending period, during which you may reverse the request.
• After the pending period, we process your withdrawal on the next business day.
• First-time payouts via a new method may require an additional 5–7 days for verification.
• We do not process payments on weekends or public holidays.
• Visa and Mastercard withdrawals take approximately 3 working days; e-wallets 1–3 days; CAD EFT/eCheck 2–3 days; Direct Bank Transfer 6–10 working days.

We apply a Payment Method of Origin Policy (PMOP), meaning funds are returned to the original deposit method first. Where winnings are substantially greater than lifetime purchases, we reserve the right to apply a discretionary cap of $4,000 per week. Card scheme limits also apply: Mastercard ~40,000 EUR/day; Visa OCT limits of 50,000 USD/day, 85,000 USD/7 days, and 170,000 USD/30 days.

4. Bonuses and Promotional Offers

Our Casino Classic free spins welcome offer gives new players 3 free chances upon registration on Mega Money Wheel, our signature progressive jackpot game with a guaranteed $1,000,000 prize. A further 40 chances are awarded upon your first deposit of $1 or more — these are Casino Classic free spins valued at $0.10 each. All winnings from these spins are credited as bonus funds.

We at CasinoClassic also offer a 100% Match Bonus up to $200 on your second deposit. The following wagering conditions apply to all deposit bonuses:

• Wagering requirement: 30x the bonus amount.
• Slots contribute 100% toward wagering.
• Table games and live casino games contribute 2%.
• All Aces Video Poker and Shields of Asgard contribute 0%.

At Casino Classic, we also run weekly, weekend, and monthly promotions, including Rewards Riches daily freebies, the Time of Your Life Sweepstakes, reload bonuses, and the VIP Lucky Jackpot draw (up to 3 times per day). Our Casino Classic no deposit bonus may be available at certain times — please check our promotions page for current offers. Any applicable Casino Classic no deposit bonus codes will be communicated via official channels. All bonuses are subject to their own specific terms.

5. Casino Rewards Loyalty Programme

Our CasinoClassic loyalty programme is operated through the Casino Rewards network and features 6 Status Levels: Bronze, Silver, Gold, Platinum, Diamond, and Diamond+. For every 100 VIP points you earn, we credit $1 in chips to your account. Status level thresholds are as follows:

• Bronze: $500 in eligible wagers
• Silver: $1,000
• Gold: $2,500
• Platinum: $5,000
• Diamond / Diamond+: $10,000+

As a valued member of Casino Classic, higher tiers unlock priority customer support, birthday gifts, exclusive game access, personal VIP hosts, and entries into sweepstakes and jackpot draws.

6. Games and Software

Our Casino Classic slots and table games library is powered by Microgaming and Games Global — two of the most respected providers in the industry. We offer slots (pokies), blackjack, roulette, baccarat, poker variants, video poker (including All Aces), Sic Bo, craps, parlour games, live dealer tables, and progressive jackpots. Our CasinoClassic app and downloadable desktop software both provide access to the full games portfolio.

We are committed to offering the best available RTP versions through our Highest Win Rate Guarantee. Progressive jackpot games, including Mega Money Wheel, are available on both desktop and mobile. Live casino games are provided with a 2% wagering contribution for bonus purposes.

7. Responsible Gambling

At Casino Classic, we take responsible gambling seriously. We provide the following tools to help you manage your play:

• Cooling-off periods: 24 hours to 3 months.
• Self-exclusion: 6 months to 5 years (via BetGuard / iGO self-exclusion system).
• Deposit and loss limits, adjustable at any time.
• Access to ConnexOntario helpline: 1-866-531-2600.

8. Dormant Accounts

If your account shows no activity for 60 days, we will classify it as dormant. Any bonus balances will be forfeited. Your real-money cash balance will be retained and returned to you upon request. We encourage you to contact our support team at support@crhelpdesk.com to reactivate your account or initiate a withdrawal.

9. Data Use and Privacy

Our CasinoClassic platform collects gameplay data, behavioural information, and user interactions. By accepting these terms, you acknowledge and consent to our use of this data, including for the purposes of AI training and machine learning model development, in accordance with our Privacy Policy. We operate under anti-money laundering obligations set out in Canada's Proceeds of Crime (Money Laundering) and Terrorist Financing Act.

10. Customer Support and Complaints

Our 24/7 support team is available via live chat and email. You can reach us at support@crhelpdesk.com. For formal complaints, please write to complaints@crhelpdesk.com. Unresolved disputes may be escalated to iGaming Ontario. We offer support in both English and French.

11. Amendments

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes via email or an on-site notification. Continued use of our platform following such notification constitutes acceptance of the revised terms. At Casino Classic, we recommend reviewing this page periodically to stay informed of any updates.