CasinoClassic Cookie Policy

At Casino Classic, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and what choices you have regarding their use. By continuing to browse and use our platform — whether you access it via the Casino Classic app, desktop software, or mobile browser — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used by online platforms, including online casinos, to make websites work more efficiently and to provide information to the site owners. At CasinoClassic, we use cookies to ensure our platform functions correctly and to deliver a personalised, secure experience to every player.

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period). We use both types depending on the purpose they serve.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, core features — such as the Casino Classic login process, account authentication, and secure session management — would not work. We do not require your consent for strictly necessary cookies, as they are fundamental to providing our service under our AGCO licence and iGaming Ontario agreement.

• Session authentication and CasinoClassic login security tokens
• Geolocation verification (Ontario-only compliance — VPN and Virtual Machine use is prohibited and may void winnings)
• Fraud prevention and security monitoring
• Load balancing and server communication

Functional Cookies

Functional cookies allow our platform to remember your preferences and deliver enhanced, personalised features. At Casino Classic, we use these to remember your language preference (English or Français), your preferred game settings, and other customisations you have made during previous sessions on our casino classic slots library or table games.

• Language and localisation preferences
• Remembered game lobby preferences
• Promotional display settings (e.g., casino classic free spins offers and bonus notifications)
• Responsible Gaming tool preferences (cooling-off periods, deposit limits)

Performance and Analytics Cookies

We use performance cookies to understand how players interact with our platform. This data helps us improve our website, optimise the casino classic app experience, and ensure our games load quickly and reliably. The information collected through these cookies is aggregated and does not identify you personally.

• Page visit frequency and navigation patterns
• Game load times and error reporting
• Device type and browser compatibility data
• Feature usage statistics across desktop and mobile platforms

Marketing and Targeting Cookies

At CasinoClassic, we may use marketing cookies to deliver relevant promotional content — such as information about our welcome offer, which includes 40 chances on a first deposit of $1+, or our casino classic no deposit bonus offers where available. These cookies help us ensure that the promotions you see are relevant to your interests and activity on our platform.

• Tracking responses to promotional campaigns (e.g., casino classic 50 free spins offers)
• Affiliate and referral source attribution
• Retargeting pixels for relevant advertising outside our site
• Frequency capping to avoid showing the same advertisement repeatedly

Third-Party Cookies

Our platform integrates with a number of trusted third-party services that may also place cookies on your device. Here at Casino Classic, we work with partners including Microgaming / Games Global (our core game provider), payment processors supporting Visa, Mastercard, and Interac, as well as analytics providers. We also work with ILABS Inc. for identity verification and geolocation compliance under our AGCO Internet Gaming Operator licence.

We do not control third-party cookies and recommend reviewing the privacy and cookie policies of those third parties directly. Their use of cookies is governed by their own policies, not ours.

Cookies and Your Player Data

Our Casino Classic platform operates under the governance of Apollo Entertainment Limited, licensed by the Alcohol and Gaming Commission of Ontario (AGCO). In accordance with applicable Canadian privacy law and our obligations under iGaming Ontario (iGO), we handle data collected through cookies responsibly. Please note that our Terms and Conditions include consent to the use of gameplay, behaviour, and interaction data — including data gathered via cookies — which may be used for platform improvement, including AI-assisted and machine learning model development.

We do not sell your personal data to third parties. Any data collected via cookies is processed in accordance with our Privacy Policy and applicable Ontario and Canadian data protection obligations.

Managing and Controlling Cookies

At Casino Classic, we respect your right to control how cookies are used on your device. You have several options for managing cookie preferences:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain types, or alert you when a cookie is being sent. Please be aware that restricting strictly necessary cookies may impair your ability to complete the casinoclassic login process or access certain features.

Our Cookie Consent Tool

When you first visit our website, we present a cookie consent banner that allows you to accept or customise non-essential cookies. You can revisit and update your preferences at any time through the cookie settings link available on our platform.

Opt-Out of Analytics

Where we use third-party analytics tools, you may opt out of data collection for analytics purposes by using the opt-out mechanisms provided by those services (such as Google Analytics' browser opt-out add-on, where applicable).

Responsible Gaming and Cookies

We at CasinoClassic take responsible gaming seriously. Some cookies on our platform are directly tied to our responsible gaming obligations — including tracking your session duration, applying self-exclusion settings via BetGuard (iGO self-exclusion integration), and enforcing deposit and loss limits you have set. Disabling these cookies may affect our ability to apply the responsible gaming tools you have requested, which we strongly advise against.

If you need support, please contact ConnexOntario at 1-866-531-2600 or reach our 24/7 support team at support@crhelpdesk.com.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. At Casino Classic, we will notify you of any significant changes by updating this page. We encourage you to review this policy periodically. Continued use of our platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your data rights, please contact us:

• Email: support@crhelpdesk.com
• Complaints: complaints@crhelpdesk.com
• Operator: Apollo Entertainment Limited (C45483), 8 Villa Seminia, Suite 2, Sir Temi Zammit Avenue, Ta' Xbiex XBX 1011, Malta
• Regulator: Alcohol and Gaming Commission of Ontario (AGCO) / iGaming Ontario (iGO)

We are here to help and committed to ensuring your experience at CasinoClassic is both enjoyable and transparent. Your trust matters to us, and we take every measure to handle your data with care and respect.